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Quality Control

It is always the objective of Contract Solutions Grampian Limited to achieve the highest degree of quality across all our services, as per our client’s specific requirements

It is the policy of Contract Solutions Grampian Limited (CSG) to achieve and maintain a high standard of quality in all aspects of its operations and to continually satisfy the expectations of our customers in respect of all serviced offered.

CSG aims to ensure that the needs of our customers are clearly understood and met through close liaison at all stages of service delivery.

CSG is committed to effective Quality Management at all levels within our business. CSG will ensure in providing and maintaining its service to our customers that:

Ultimate authority to give direction and interpretation of Policy, concerning quality aspects of CSG and our service lies with the Board of Directors. However, all management hold responsibility for ensuring that the policy and all systems and procedures laid down by the company are understood, correctly implemented and maintained at all levels within the organisation.

Signed: Signature

Position: Commercial Director

Date: January 2014